10-26-2023 09:10 PM - last edited on 10-26-2023 10:48 PM by computergeek541
10-27-2023 03:53 PM
Thank you. I'm in contact with an agent now.
10-27-2023 01:16 AM
@EdmondKuan wrote:on the app the screen says step 6/6. Subscription not activated, contact a customer support agent.
on the app the screen says step 6/6. Subscription not activated, contact a customer support agent.
@EdmondKuan ,
You can send a private message to a CS_Agent using the link: -> https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Customer Support Agents are available from:
A CS_Agent will respond back in your Community mailbox (envelope icon) at the top right of this page to the left of your community avatar on your computer or by clicking on your avatar on your device.
10-26-2023 10:39 PM
10-26-2023 09:18 PM
@TheSterlinger By the screen apps this is being done online. This has to be completed on the app!
10-26-2023 09:13 PM
If you tried putting in the information and it’s invalid speak to the agent.
