Account Cancelled

[JerryPawlyna]

I have left Public Mobile. When will I receive the refund for the remainder of the month? How will the remainder be paid to me?  Will my account credit card information be permanently deleted?

Jerry

[Sansan]

I wasn't aware that cc information is automatically removed when an account is closed? I thought one had to request it manually from agents?

[softech]

@JerryPawlyna PM has a no refund policy and do not provide partial refund if you leave middle of the cycle 

And once you ported out your number z your account would have been closed and your credit card will be removed as well

[Sansan]

Sorry, Public Mobile does not provide refunds. Whatever you had remaining in the cycle was forfeited when you closed it. 

[kb_mv]

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@JerryPawlyna wrote:

I have left Public Mobile. When will I receive the refund for the remainder of the month? How will the remainder be paid to me?  Will my account credit card information be permanently deleted?

Jerry

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@JerryPawlyna PM is a prepaid service. It does not offer any refunds, prorated or otherwise for time not used. This is the same for all pre paid providers. Once you port out your account is closed. If you like you can DM customer service to confirm the CC is no longer on file.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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