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Accidentally deleted esim

qkong
Great Neighbour / Super Voisin

What I can do…

3 REPLIES 3

Socrates8567
Town Hero / Héro de la Ville

Hello.

If you have an iPhone, delete the app, reboot the phone and redownload the app and try again.

If you have an Android phone, go into the app settings, clear the cache and app settings, restart the phone, try again

qkong
Great Neighbour / Super Voisin

Hey my app doesn’t have the eSIM option, only SIM card. Is that the one

hairbag1
Mayor / Maire

@qkong 

download the Public Mobille app and log in to your account to buy a new esim for your account.

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