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Glenrocky
Great Neighbour / Super Voisin

I’m stuck in your wheel of death … just want to confirm that the paln I now have gives me phone, text and data in the USA 

2 REPLIES 2

Meow
Mayor / Maire

If you have us/Mex/Can plan then it should work in all countries.

And WHAT is actually your question??? You do not know what YOUR plan is? Check your account...

hairbag1
Mayor / Maire

@Glenrocky 

can you log in to your account using the mobile app > Usage Breakdown...that'll show you your plan deets. When you get to US, make sure to enable Roaming so you can use data whilst there. Also...be aware you need a newer cell that's on the Public Mobile whitelist of VoLTE activated cellphones as not all are. Here's some reading with a device checker at the end of the article...

https://www.publicmobile.ca/en/get-help/articles/volte

If unable to receive 2FA SMS, click "Didn't Receive Code" or "Resend Code" and Select "Send Email" or "Send Voice Message

If its not compatible, talk won't work but data and messaging will still be fine.