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About making a payment

Weston6
Great Neighbour / Super Voisin

I lost my wallet and all my cards. So that's why public mobile can't get there payment, how can I fix this so it's auto pay again

3 REPLIES 3

slusagm
Mayor / Maire

buy a voucher from stores and load voucher using *611 or My Account

hTideGnow
Mayor / Maire

HI @Weston6 

you have a replacement credit card yet? If not, you can also use a Prepaid credit card

then login My Account , go to Payment, Manage Subscription, Update Card Information and enter the new card details

Handy1
Mayor / Maire

@Weston6  You could buy payment voucher from shoppers drug mart and load the funds *611 to resume service right away . And go into your account and ensure auto subscribe is turned on and update your credit card if needed 

Turn auto subscribe off/on

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