90 days payment method

[wendigo]

If i sign up for a 90days payment method, can i leave the plan in first month (before the 90 days) and get the remind refunded?

[CS_Agent]

Hi wendigo,

Thank you for reaching out to us. 

Unfortunately, we are using prepaid service and they are non-refundable.

I hope that I answer your question.

Cheers

Abdoulaye

[Acekiller · Accepted solution]

has been confirmed multiple times.

Or you can try to appeal to the mods.

Sending a message to the mod teams:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


In your message include:
- account email address
- PM phone number
- explanation of what is happening or a link to this thread
- if its a porting issue include your sim number, old account name and account number

[wendigo]

have been comfired by MODs?

[wendigo]

I see. I did not know it is a contract. okay, 

[will13am]

Think of each 90/30 day period as a mini contract, with the option to renew again and again with the same terms.

[ShawnC13]

@wendigo, no you can't.  it is a prepaid service. You pay for 90 days and PM commits to providing service for that 90 days.  If you leave you will not get any refund.