90 day subscription

[LoriLK]

Ok if I change plans - after 3 years - and upgradde to the Can Us plan  - can someone clarify the 90 subscription in the fine print - data renews every 90 days - If I do not opt for this (or is it an option) do I keep the month to month? 

[Chalupa_Batman]

Hey @LoriLK 

So very sorry I didn't respond. I get messages when folks @Chalupa_Batman me but don't get any notices when "in response to Chalupa_Batman". I must figure it out one day. LOL

Yes. This is a 5G plan. Hope you got it.

[LoriLK]

is the $34  one 5G?

[LoriLK]

Thanks I have tried all day to reach out but keep getting an error message

[Chalupa_Batman]

Very valid point. So you're on the $25 plan it seems. Yes, 75GB is nice to play with and not have to worry about being stopped at 1GB. 

Here's the thing. If you ARE on the $25 1GB plan, reach out to a CS Agent and kindly ask them if you are able to upgrade to the $34 50GB Can/US plan. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

It never hurts to ask. And for the extra $9, it's worth it. Just know it may take up to 12 hours to hear back as they are swamped.

[LoriLK]

Much better than her 1 GB LOL

[Chalupa_Batman]

Good afternoon @LoriLK 

I just took another look at the current Can/US offers and none of them have the 90 day option. Therefore, they would all be 30 day options. AND it's only 75GB of data, not unlimited if you chose the $40 offer.

[hairbag1]

@LoriLK 

I can't find any Can/US plans for existing customer on a 90 day option...only 30 day options available.