11-30-2019 07:28 PM - edited 01-05-2022 08:14 AM
When should I see the extra 5G from the Black Friday sale? Do weekends count as a day?
11-30-2019 07:58 PM - edited 11-30-2019 07:58 PM
@Bonbon wrote:Oh wow! So if you have 5g from your plan then this Black Friday sale gives you another 5g I assume. Equals 10g, so does your free 5g get used first then your plan 5g second? Or other way around? Also if you don't use up all the 10g then it carries over each month?
@Bonbon The other way around. The 5GB bonus is an add-on it stays in your account until all used up. It only kicks in when you have used up all your data allotment per your 30 day plan.
11-30-2019 07:57 PM
@Bonbon wrote:Oh wow! So if you have 5g from your plan then this Black Friday sale gives you another 5g I assume. Equals 10g, so does your free 5g get used first then your plan 5g second? Or other way around? Also if you don't use up all the 10g then it carries over each month?
The plan 5GB data will use first. The unused plan 5GB data will not carry over to next cycle.
The bonus 5GB data is add-on data. Add-on data does not have expirey date. Any unused data will be rolled over to next cycle until completely used.
11-30-2019 07:57 PM
@Bonbon your inplan data gets used first , if you use it all then you go in the bonus data. Then at renewal you get your inplan data again to use for the month and if you use it all again you go in the rest of your bonus data
11-30-2019 07:53 PM
Oh wow! So if you have 5g from your plan then this Black Friday sale gives you another 5g I assume. Equals 10g, so does your free 5g get used first then your plan 5g second? Or other way around? Also if you don't use up all the 10g then it carries over each month?
11-30-2019 07:39 PM
11-30-2019 07:37 PM
Yes, it is a one time bonus.
11-30-2019 07:34 PM
Is the extra 5g only for 1 month?
11-30-2019 07:33 PM
According to terms and condition s it can take two business days.
Please note it may take up to 2 business days for bonus data to be applied.
11-30-2019 07:32 PM
That's great thanks!
11-30-2019 07:30 PM
@Bonbon yes they do, you should see it within 72 hours of activating