cancel
Showing results for 
Search instead for 
Did you mean: 

5G+ Data plan slow after upgrading

alexaulenbach
Great Neighbour / Super Voisin

Since I upgraded my plan from 40GB -50GB per month (5G+) my data has been loading incredibly slow sometimes not at all. I always show full bars on my phone 

2 REPLIES 2

will13am
Oracle
Oracle

@alexaulenbach , you plan upgrade has simply lifted the throttled speed from 100 mbits/s to 250 mbits/s.  Otherwise, nothing else has changed.  It could be local network congestion that is affecting your data experience.  I would not do anything unless the situation is persistent.  

Sansan
Mayor / Maire

@alexaulenbach  try to reset your networks to see if that helps.

Do you have 5G phone? Are you on 5G area? 

Need Help? Let's chat.