4933xx-xxx

[bigguy1]

status of this ticket # 4933xx-xxx

[BKNS27]

@bigguy1 

We are all members like you and are help members like you. 
You need to click on your avatar then under Messages. A CS_Agent will message  you back.

[hTideGnow]

hi @bigguy1 

we are just customers here

to check if PM agent replied, check here:           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

  if no reply still, please message them again for update

          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[Chalupa_Batman]

Hey @bigguy1 

You have to check your inbox to see if a CS Agent has replied.

A Customer Service Agent will reply to your community inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

If there is nothing there, here is how to create a follow up ticket.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437