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3G to 4G

PaulR2
Great Neighbour / Super Voisin

Took the 4G promotion to upgrade my IPHONE 8 from 3G starting this June 24, and I still haven't received this upgrade. Yes, I checked that this phone will run with 4G but it seems that the problem is that Public Mobil hasn't made the changes. What can i do, thanks

4 REPLIES 4

PaulR2
Great Neighbour / Super Voisin

Thanking all of your responses, simple fix after I was informed that LTE is 4G, something that Public Mobil should share when someone is switching 3G to 4G, again thanking you

Phil_Adelphus
Mayor / Maire

@PaulR2   Do you mean that your plan hasn't changed as expected or that your speed has not improved?  If the latter make sure your phone is set to LTE and not 3G in settings (cellular - cellular data options - voice and data)

golfball
Town Hero / Héro de la Ville

4G is LTE, so if you're on LTE you already have a 4G connection.

hairbag1
Mayor / Maire

@PaulR2 

have you run a Speedtest to check ?

added...

should see speeds near to 100 Mbps with 4G

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