$34 deal for 50GB of 5G does not exist anymore

[Rainbows_Sunshi]

 A few days ago I saw the $34 plan for 50GB of 5G Data, I really wanted this plan but its gone, is there any way I can get it as a new customer? 

[computergeek541]

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@CS_Agent wrote:

Hello there, and thanks for visiting our community forum.

The community is a great way of searching for answers and help from our customers, however if you still need assistance, and you have reached out through a private message, or a ticket, we kindly ask to keep an eye on your community inbox.

You can start a ticket by going to the option "Start a chat" in our website, the option is at the bottom of the page, as well you can send a private message to "CS_Agent" in case you have a concern that might need some more investigation.

Our customer support team will get in touch as soon as possible.
Public Mobile Team.
 

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I'm uncertain why a customer would open a ticket to get the $34 plan when there currently is no $34 50GB plan avaialble to customers (new or existing).  Is it Public Mobile's stance that the plan will be given upon request?

[CS_Agent]

Hello there, and thanks for visiting our community forum.

The community is a great way of searching for answers and help from our customers, however if you still need assistance, and you have reached out through a private message, or a ticket, we kindly ask to keep an eye on your community inbox.

You can start a ticket by going to the option "Start a chat" in our website, the option is at the bottom of the page, as well you can send a private message to "CS_Agent" in case you have a concern that might need some more investigation.

Our customer support team will get in touch as soon as possible.
Public Mobile Team.
 

[Rainbows_Sunshi]

Yeah I don't need US roaming at all but that plan doesn't even exist for me in the options, I only saw $45 a month for 65GB, My referral code offer is for $39 a month for 50GB but it doesn't work when I try to activate my plan it reverts back to the $45 plan. So not sure what's going on.

[will13am]

@Rainbows_Sunshi , are you referring to the $34/50GB CAN-US plan.  I am seeing a $35/50GB plan with no US roaming.  If you want the US roaming as well, it is $39.  There is a bit of a price increase but still very reasonable.  

[BKNS27]

@Rainbows_Sunshi 

Maybe you can check what others plans your are eligible for in your account.

Login on the PM app then under Subscription tab>Manage Subscription>Change Subscription and it will list plans you can switch to.

[computergeek541]

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@Rainbows_Sunshi wrote:

 A few days ago I saw the $34 plan for 50GB of 5G Data, I really wanted this plan but its gone, is there any way I can get it as a new customer? 

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Sorry, but there's no longer any such plan.  You'll have to choose from the advertised plans.