06-20-2024 10:29 AM
Hi, I currently have a 30 GB loyalty bonus add-on that is good for another 100 days. I was looking at the plans and there is one better suited for me. If I change my plan will I lose my loyalty bonus add-on? Thankyou.
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06-20-2024 10:41 AM
Thankyou for the quick response. And yes, I missed the fine print entirely 😉
06-20-2024 10:32 AM
Unfortunately, you will lose the bonus points if you downgrade your plan. It would have stayed in your account if you upgraded your plan.
You may have missed reading the fine print.