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3 way Calling issue

tanyaluke1
Good Citizen / Bon Citoyen

Has anyone else had a 3-way calling issue?  I've had an issue and it's never been resolved.  Yes, I reported it.  It will work for about 2 to 3 minutes and then it drops the third caller.  

3 REPLIES 3

hTideGnow
Mayor / Maire

hi @tanyaluke1 you never have drop calls issue with simple calls??  And the 3 ways calls you always make to the same 2 numbers for the 3 ways call??

Try changing network to 3G and make conference  calls

Andy85
Town Hero / Héro de la Ville

Hi @tanyaluke1,

Here is a good resource that could be useful when attempting to make 3-way calls:

https://www.publicmobile.ca/en/bc/get-help/articles/conference-calling

Review the steps and try to repeat them to ensure that you are doing everything in the right order. Let us know if it works 🙂 

HALIMACS
Mayor / Maire

@tanyaluke1 

what I would recommend is that someone else set up the three-way call and see if the same issue occurs

try making the third caller different people and see …

 

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