2nd month free

[Pipcan]

My 2nd month payment is due January 10 and I haven't received the credit for 2nd month free which I properly registered for. What should I do?

[mm80]

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@Joewillier wrote:

What should I do 

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What are you trying to do? Details please.

[Pipcan]

I just signed up after sending.  Didn’t figure my sign up was contingent on that offer

[Joewillier]

What should I do 

[Joewillier]

Thank you 

[Pipcan]

I signed up for the offer via email and then initiated my account. I didn’t actually get an email confirmation so I was a little concerned.  However, I received my credit today in advance of my 2nd month renewal which is on January 10.  I think you should wait until 4 or 5 days prior to your renewal.

[JillianHaley]

This gives me hope!  When you signed up did you wait to get the confirmation email before signing up or just sign up after submitting email? 

[Brent_liza1]

Welcome to public mobile. 🙂 glad you got the credit this morning 

[Jb456]

@Pipcan  Great News!

Welcome to Public Mobile & enjoy the savings 🙂

[Pipcan]

Update, got my credit this morning.  I’m impressed!

[Triguy · Accepted solution]

1. Eligible customers will be credited the 30-day rate plan amount within 30 business days. These credits will count towards your next plan renewal.

If 30 business days have passed then contact a moderator by clicking on the bubble on the bottom right corner.