2GO

[Mus]

Never received the Text message for the free 2GO rewards, I was told to wait till Dec 15th but still no message received. Anyone know why?

[Outdoorsman · Accepted solution]

@Mus hi if you didn't receive the text you can try texting YES2 to 4911 and see if it accepts it if not 

you need the help of a service rep to add it for you 

There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca

Or  private message them here

[hycm53]

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@Mus wrote:

Never received the Text message for the free 2GO rewards, I was told to wait till Dec 15th but still no message received. Anyone know why?

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Chat with Simon for this matter,  if Simon can’t help, he would let you open a ticket.

https://www.publicmobile.ca/en/on/get-help