11-19-2020 11:44 AM - edited 01-05-2022 04:10 PM
I am right now on the $23 (1GB) plan, but trying to change the plan, shows the old price still of $35 ($33 with auto pay). Is it only for new customers?
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11-19-2020 02:29 PM
FYI: glitch with posting credits https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/A-question-about-the-currently-advertis...
11-19-2020 01:00 PM
@VinnyTheLemon wrote:That shouldn't be happening. My plan was updated quite fast leading to the change in plans within an hour.
So you are an existing customer? And you selected the $35 plan and it showed the change down to $30 "within an hour"? I haven't seen confirmation of people having this success yet.
11-19-2020 12:30 PM
That shouldn't be happening. My plan was updated quite fast leading to the change in plans within an hour.
11-19-2020 11:54 AM
@jesseps wrote:I am right now on the $23 (1GB) plan, but trying to change the plan, shows the old price still of $35 ($33 with auto pay). Is it only for new customers?
If you have a Quebec number (and maybe address) then it has been confirmed that this is good for existing customers also. Select the $35 plan and you should get the $5 back. I haven't read how automated it is yet so you might need to ask for it. Give it a few days after you change to it.