07-26-2018 05:39 PM - edited 01-04-2022 06:33 PM
Hello there
When I switched my plan with Public Mobile to receive more data I instantly started to receive an error when sending MMS messages, stating that MMS is not supported/server error, and then receiving messages sent from the other person, with the text reading "2504:Your balance is too low"....
I've tried adjusting my APN settings and even used the additional APN settings suggested in this forum but I receive a picture or two and then get those warning messages again. I think something may not have been added correctly to my account since switching plans and I was hoping that a moderator could look into this.
07-26-2018 10:37 PM
I was helping the person on that thread. Doesn't seem to be resolved or is just fixed temporarily
07-26-2018 05:42 PM
Check out the solution of this thread: https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/MMS-error/m-p/257048