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2504:Your balance is too low

rkresnik
Great Neighbour / Super Voisin

Hello there

When I switched my plan with Public Mobile to receive more data I instantly started to receive an error when sending MMS messages, stating that MMS is not supported/server error, and then receiving messages sent from the other person, with the text reading "2504:Your balance is too low"....

I've tried adjusting my APN settings and even used the additional APN settings suggested in this forum but I receive a picture or two and then get those warning messages again. I think something may not have been added correctly to my account since switching plans and I was hoping that a moderator could look into this.

2 REPLIES 2

rkresnik
Great Neighbour / Super Voisin

I was helping the person on that thread. Doesn't seem to be resolved or is just fixed temporarily

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