19 days without service

[Wa]

Hello Good morning everone

                               I submit activation on 19th of nov i was rejected due to the reason of incorrect information of Credit Card. And then i recieved an email about my account information. at the moment my cell no is without any service because freedom mobile deactivate my account and on the other hand i am still not at the service of Public Mobile. Actually i am a self employed and i used data alot so i need urgent help. i will really appreciate that.

[imm1304]

Welcome aboard, @Wa!

Hope you will enjoy the PM experience.. which, I admit, can be frustrating at times.. but rewarding too. 

You will also see that the promo related backlog is not true representation of our community. Things get resolved much quicker most of the time and the mods are awesome.  

And @Rockdaddy22 is quickly turning into a new PM legend 😄  

[Rockdaddy22]

It was my pleasure. I'm just happy you have service 🙂

[Wa]

Thanks God now i belong to family of public Mobile

and thanks to all of you who help me specially "Rockdaddy" and "Shazia"

Thank you very much

[Rockdaddy22]

😊

[Shazia_K]

Thank you guys!! you guys make me love my job everyday!! 

[Rockdaddy22]

Great to hear:)

[Wa]

yes thats right shazia is really working things out

[Rockdaddy22]

She's the man, well, you know what I mean 😉

[ShawnC13]

Shazia here late last night and back at it this morning

[Wa]

Thank you i just sent all the information you asked

[ech_786]

@Shazia_K Thank you!

[Shazia_K · Accepted solution]

Hello @Wa, 

I'm sorry for the delay in responding back to you as you might already know we are currently receiving a higher volume of requests than our usual.

I sent you a reply to your private message, let's work together and make things going. 

Thanks, 

Shazia

[Rockdaddy22]

Ok I guess Parady didn't get back to you. I'll also tag @Shazia_K she should be able to help. You've been extremely patient and I truly appreciate it.

[Rockdaddy22]

Come back to your old thread lol

[sportymi]

Hang in there! Msg one of the mod if you have not already done so. Good luck!

[ech_786]

you will need to contact one of mods ... i am tagging @Shazia_K I am sure she should be able to help you.

Good luck