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$120/90 days plan questions

JCN
Good Citizen / Bon Citoyen

If my plan become deactived for few months, will I still get the same plan if I actived the plan again?

7 REPLIES 7

MrHelp
Good Citizen / Bon Citoyen
As long is the $120/90 plan is still up you should be able to get the same plan.

MVP
Model Citizen / Citoyen Modèle

even during suspension you will be able to keep the same promo plan?

 

 

 I believe yes, because the "suspension" is the suspension of service because you didn't pay to renew, not the suspension of your account.

 

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It would be nice if community moderators    can confirm the above

 

@Shazia_K | @Mary_M | @Saray_O | @Caroline_D

mikuck23
Good Citizen / Bon Citoyen

thanks for he info

@mikuck23 I believe yes, because the "suspension" is the suspension of service because you didn't pay to renew, not the suspension of your account.

mikuck23
Good Citizen / Bon Citoyen

even during suspension you will be able to keep the same promo plan?

daredogg
Mayor / Maire

@JCN if you don't renew your plan, your account goes into suspended mode, and you'll have 90 days to renew it. If you don't renew, yes, you'll lose the plan, and possibly your phone number because your account will be cancelled.

drc
Good Citizen / Bon Citoyen

Someone correct me if I'm wrong but I believe you would need to reactivate it within 3 months (6 months after last payment). Otherwise you'd lose your plan.

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