11-29-2019 06:38 PM - edited 01-05-2022 08:12 AM
Hi there,
I just activated my SIM card online with you guys and found out London Drugs in BC can waive the SIM card fee if I activated in store. Is there any chance you can give me a credit back to my account for the SIM card I paid for?
Many thanks,
Marco
11-29-2019 06:57 PM
@Alex888 wrote:@marcowong Unfortunately no, you would have to have activated it in store. That is a deal from London Drugs, not Public Mobile.
Public Mobile said in annoucment sims are free activating at retail untl December 2.
11-29-2019 06:52 PM
@marcowong wrote:Hi there,
I just activated my SIM card online with you guys and found out London Drugs in BC can waive the SIM card fee if I activated in store. Is there any chance you can give me a credit back to my account for the SIM card I paid for?
Many thanks,
Marco
Were you referred to use PM if you entered a code in you will receive a $10 credit. London Drugs does not always give free sims when activated in store.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
11-29-2019 06:51 PM
Use it to sign up a friend. You'll get $20 and they'll get $10 plus their second month free! Everybody wins until Dec. 2.
11-29-2019 06:48 PM - edited 11-29-2019 06:48 PM
@marcowong wrote:Hi there,
I just activated my SIM card online with you guys and found out London Drugs in BC can waive the SIM card fee if I activated in store. Is there any chance you can give me a credit back to my account for the SIM card I paid for?
Many thanks,
Marco
It's free if you activated at the store. It's never free if you activate at home.
11-29-2019 06:45 PM - edited 11-29-2019 06:45 PM
@marcowong Unfortunately no, you would have to have activated it in store. That is a deal from London Drugs, not Public Mobile.