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Unregistered sim

Rickb67
Good Citizen / Bon Citoyen

My phones been used for almost a month with this SIM card then yesterday afternoon it was reading unregistered sim I’ve taken the sim out put it in another phone it works fine also tried a different sim in the original phone any idea what would cause this ?

9 REPLIES 9


@rosieposie01 wrote:

hi, i clicked on that and theres nowhere i could input my IMEI. pls reply


Try again...it's there. Click link, then scroll down to Check your phone.

rosieposie01
Great Neighbour / Super Voisin

hi, i clicked on that and theres nowhere i could input my IMEI. pls reply

Acekiller
Deputy Mayor / Adjoint au Maire

hope you get get your money back!


@Rickb67 wrote:

That’s the first thing I checked yesterday when it happened it seemed to be fine However today it appears to be on the blacklist thank you for your help now to track down the seller 


Was this a Kijiji purchase?  If so, I am not surprised at all. 

will13am
Oracle
Oracle
 

johnny142
Good Citizen / Bon Citoyen

Hopefully you are able to find them!! 

 

Please accept as solution if my answer was helpful 🙂

 

 

Rickb67
Good Citizen / Bon Citoyen

That’s the first thing I checked yesterday when it happened it seemed to be fine However today it appears to be on the blacklist thank you for your help now to track down the seller 

MacMe
Deputy Mayor / Adjoint au Maire

You can try going into your Cellular network settings and manually selecting Public Mobile as your Network operator.

johnny142
Good Citizen / Bon Citoyen

Hi!

 

Thank you for reaching out!

 

Can you please go to https://www.publicmobile.ca/en/on/get-started and enter the IMEI of your phone? It will show if the phone has been declared lost/stolen. 

 

 

Feel free to send me a private message or reach out to the moderators as well.

 

 

Johnny

**Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.**
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