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Text Not working

IM
Good Citizen / Bon Citoyen

HI all, 

Any suggestions as to what I can do while I wait hopelessly for help from a Moderator... 

 

I have been having trouble sending and receiving texts for almost three days now... 

 

I havs tried re booting the phone....

Thanks 

IM

6 REPLIES 6

jp2
Deputy Mayor / Adjoint au Maire

So both of your accounts are still active and everything except texting is working.

These are regular sms texts not mms?

Did you recently purchase a US roaming add on? 

Have you tried putting the sim into a different phone? 

IM
Good Citizen / Bon Citoyen

Not new. 

My wife's text is also not working now 😞

Still waiting for Pm to help us!! 

jp2
Deputy Mayor / Adjoint au Maire

Are you new on a new account? Has texting ever worked?

IM
Good Citizen / Bon Citoyen

Yes it is!

MacMe
Deputy Mayor / Adjoint au Maire

Not sure if this will help, but you can try:

 

-taking out the SIM and re-inserting

-manually selecting Public Mobile as your Network operator

GreatCanadian
Deputy Mayor / Adjoint au Maire

Are calls and data working? 

 

GC 

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