Oooops. Newbie error re voucher. Please help?

[Pugglez]

Oooops. I'm disabled - memory is sharply affected -  and I messed up. I bought a voucher last September, not understanding that since I didn't have an active Public Mobile Account, I couldn't use it. I've since lost my Public Mobile SIM, so I can't port my phone over.  I don't want to throw good money after bad for another SIM, so don't want to order unless I know my voucher- money can be applied to my account.   Please help? 

[zhadj030]

Thank you for the new info.

[Samianauman]

Voucher won't effect autopay rewards if i use 40 dollars voucher and my plan is 120 dollars one then autopay will look after the 80 dollars balance

[will13am]

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@MarieHelene_L wrote:

@will13am

Totally understandable, I would probably stick to a credit card too! Just wanted to put it out there for everyone to know  

EDIT: @Luddite

Yes I am! Vouchers have no expiry date 🙂

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This information should be included in the voucher web page. 

[Raven_Jet]

That's amazing, I never knew putting in vouchers to cover the bill could have autopay rewards too. Thanks for the knowledge! 🙂

[MarieHelene_L · Accepted solution]

@will13am

Totally understandable, I would probably stick to a credit card too! Just wanted to put it out there for everyone to know  

EDIT: @Luddite

Yes I am! Vouchers have no expiry date 🙂

[Luddite]

@MarieHelene_L Are you also confirming there is no expiry date for vouchers?

[will13am]

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@MarieHelene_L wrote:

@will13am

Actually, you can earn autopay rewards even if you pay using vouchers! 

You need to have a CC registered to your account, but if you make sure to add your vouchers to your balance before every renewal date, autopay will kick in without ever having to charge your credit card  

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Thanks for the clarification, not sure I will take advantage of it though.  

[MarieHelene_L]

@will13am

Actually, you can earn autopay rewards even if you pay using vouchers! 

You need to have a CC registered to your account, but if you make sure to add your vouchers to your balance before every renewal date, autopay will kick in without ever having to charge your credit card  

[Samianauman]

I do use autopay but one of my friend bought a pm voucher by mistake so I bought it from him just to help him since you can't return for refund:)

[will13am]

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@Samianauman wrote:
Just used a voucher last week agrees with willam there's no expiry date on voucher just to confirm

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Why use a voucher when auto pay offers a reward? 

[Samianauman]

Just used a voucher last week agrees with willam there's no expiry date on voucher just to confirm

[will13am]

I have not heard of any expiry dates to vouchers, so it should be still good to use.  Just to be certain, send a private message to a moderator and seek confirmation.  Refer to the following links for information on private messaging and how to contact a moderator.

http://productioncommunity.publicmobile.ca/t5/Getting-Started/Private-Messages-viewing-and-creating/...

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...