05-04-2015 11:12 PM - edited 01-04-2022 01:27 PM
05-05-2015 08:46 AM - edited 05-05-2015 08:47 AM
If your issue have not been fixed, you may have to send an email to Public Mobile.
How to send an email ?
Click on this link : https://publicmobile.ca/en/on/contact-us
Then, at the bottom right of the page, click on "Email away" button.
- Choose "Technical Issues"
- Choose "Calling and Text Messaging"
- Choose "Voice calls not working"
- Choose "The problem affects all my calls"
- Choose "My phone is receiving a signal"
- Choose "I believe my account is paid and up to date"
- Choose "I have not tried a SIM card in another phone"
Then click on "Email Us" and fill up the form.
An agent from Public Mobile will try to answer you ASAP.
05-04-2015 11:20 PM
Also, remove Sim, then reinsert Sim.
Have you checked your Network settings? APN?
05-04-2015 11:19 PM
Hello. Try a Hard Reset, Remove Battery, wait a moment, reinsert battery, turn phone on.