i'm looking to switch to koodo for a better deal on black Friday and the counter staff said they had a bit problem to port out at their side, so I was given a temporary number and was asked to do the port-out action at home on my computer, however I did not receive the port request text message as normal, and a weird thing happened later was as an e-sim user my number with PM was disconnected for a while, so just wonder if there could be an agent from PM that can port out my phone number manually on his side.
