iPhone Update and APN settings

[Val_T]

The steps outlined below, to change the APN settings remain the same.  Once the APN settings have been completed customers will notice a slight delay accessing services whenever they perform  a power cycle, SIM swap, toggle between airplane mode, or when turning LTE on/off.  Customers may experience a 30-60 second delay accessing voice and data services on HSPA, and up to a 12 minute delay accessing LTE data service.  During the 30 second delay your device will display “No Service” in the signal banner area.

We recognize that there are still some issues, and will continue to work on improving the experience for our iPhone customers.

To access data, follow these instructions to change your APN settings:

1. Insert your Public Mobile SIM card into your unlocked iPhone. 
2. Tap “Settings”
3. Tap “Cellular”
4. Tap “Cellular Data Network”
5. Change your APN values to match the table below:

*Only update the fields that are circled. Leave every other field empty

Good News: iMessage and FaceTime should work on all the plans which include Data and SMS feature

[blaze697]

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@Krystal_D wrote:
Yea everything works now. I can send pic messages they iMessage and regular mms. And I'm using iPhone 5

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Hey Krystal,

glad to hear its working for you. I was wondering if you know of a solution for those on Iphone 4 firmware 7.1.2?

Other than buying an Iphone 5 that is...

Thanks,

[blaze697]

hi there.

Did you get anywhere with this problem?

I'm having the same problems as you

[Krystal_D]

Yea everything works now. I can send pic messages they iMessage and regular mms. And I'm using iPhone 5

[blaze697]

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@Krystal_D wrote:
Never mind. It works now. Ty

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Did you solve the problem with sending Pictures (MMS) over imessge? if so, what iphone are you using and which version?

Thank you,

[Krystal_D]

Never mind. It works now. Ty

[Krystal_D]

Once I dk this will I be able to send and receive picture messages ?

[Jeremy_M]

Hi Krystal_D,

Good news about configuring data with Iphone's, please view this link in the community to setup your iPhone.  http://productioncommunity.publicmobile.ca/t5/Announcements/iPhone-Update/m-p/1610

Have a great weekend,

Cheers

[Gavran]

I don't have those settings ((( When I go to Settings - Cellular - Cellular data network I can see only Personal Hotspot with APN field, Username and Passsword. And Reset Settings option - that's it, nothing more.

Apple Support advised me to contact my carrier. I already connected my iPhone to iTunes and downloaded carrier's updates. No luck.

Please advise. 

[makkahn28]

Eureka, Now Apples are here. Though I hate Apple, I love Apple Pie

[Krystal_D]

Has anyone figured out how to send and receive pictures messages on the iPhone 5 yet ?

[makkahn28]

Can't guarantee this, but PM may attempt to make it right. 

[makkahn28]

Hi. That's a Very good question. 

Have you first went through all troubleshootings to be absolutely certain? If so, and still no luck, Contact Public Mobile. Explain to them of the circumstances, they can track your Data usage as well, and depending on the situation, a Fair resolution may be pursued.

Thanks

[hung52]

we paid for the data and the data doesn't work for a while... I was just wondering if they will credit us a amount for this inconvenient...

[DK]

Data does work on iPhones so what refund is required.

???

[hung52]

Then, public mobile will refund a % of money to us, like credit or reward? 😮

[DK]

No apologies required.

[makkahn28]

My apologies. I stand corrected

[DK]

Sorry makkahn28, it's quite simple actually and no chance of bricking. I have help setup three iPhones and it takes about 2 mins. I will not comment on jailbreaking and editing APN settings for MMS as that's not what I am talking about.

Cheers

[makkahn28]

There are different ways, Yes. BUT, If You Tinker around with certain settings, and enter wrong Info, Chances could be that the Phone could either Brick, or Firmware issues. Choose Wisely

[DK]

My wifes 5s works fine except MMS.

Let me know if you want workaround and no jailbreak required.

[makkahn28]

Public mobile has already mentioned that Data for iPhones is delayed due to Issues in the Update.

[hung52]

Data on iphone 5s doesn't work? 

They should be refunding me the money for only the data then...?