03-12-2026 04:57 PM - edited 03-13-2026 02:36 PM
UPDATE: Tickets are now flowing normally, and our support team is working diligently to respond to everybody in sequence. Thank you for your patience as we worked through this issue!
We are currently experiencing an issue with our ticketing system, which is resulting in delayed responses from our support team.
For anyone waiting to hear back from our CS_Agent support account, rest assured that your message will be received and we will get back to you shortly.
We’re sorry for the inconvenience that this has caused, and we’ll let you know as soon as the issue has been resolved.
-The Public Mobile team
03-13-2026 06:37 AM
Started own post
03-12-2026 05:14 PM
03-12-2026 05:04 PM
Thanks for the note.