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System maintenance - On October 2nd 2019, 10:00 PM ET - October 3rd 2019, 7:00 AM ET

Andu_S
Customer Support Agent

 

This means that between October 2nd 2019, 10:00 PM ET - October 3rd 2019, 7:00 AM ET

you won't be able to do the following:

 

  • Access your Self-Serve account
  • Activate a new account

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We apologize for any inconvenience this may cause.

 

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

 

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25 REPLIES 25

blessme4k
Great Citizen / Super Citoyen

Public Mobile is the best service ever! Love this community! Thanks for letting us know 🙂

Xian-ZhenZhen
Great Neighbour / Super Voisin

So why doesn’t Public Mobile set up a text out as a reminder 24 hours ahead? Similar to the text notification that I get before they make an Autopay payment on my credit card?

 

where can I send a suggestion to the programmers that do the text notifications or admin that decides on that?

thatmatt
Good Citizen / Bon Citoyen

Why aren't these things on the twitter or emailed? Also is anyone having trouble viewing their data usage history after this? 


@thatmatt wrote:

Why aren't these things on the twitter or emailed? Also is anyone having trouble viewing their data usage history after this? 


Public Mobile's model is to only provide support via this website. For your usage history, I suggest clearing your browser cache and trying a little later. It's probably a temporary glitch.

Linh
Good Citizen / Bon Citoyen

Ty

Linh
Good Citizen / Bon Citoyen

Thank you so much. Appreciate the help