Scheduled Maintenance on September 15th

[A_CX_PM]

Hello Community, 

We wanted to give you an update that Activations, My Account Access and Ticket submissions will be unavailable during the following maintenance window:

September 15 | 00:01 AM ET - 10:00 AM ET  (9:00 PM PST September 14th to 7:00 AM PST September 15th) 

During this time you will be unable to log into: 

• My Account | Website or App
  PublicMobile.ca will still be available to view. 
• Community
  Community will still be available to view only. 
• Chatbot
  You will be unable to submit a ticket through our virtual assistant, but you can still ask questions for help information.

Once splash pages are down, you will be able to complete your activation or log into your account.

The Public Mobile Team

[markmitsu]

I think the new us/can is better right? It’s about the same rate as can wide

[petermar99]

I am in the exact same boat. I will do so after 10 am est Sept 15.

You can also do it now, a day ahead. But you will short a day if processing occurs immediately. But it will ensure you have some hours of tech support if it doesn't.   I have had it not process using rewards and it took days to solve because of the near useless chat response times.

[Glenrocky]

I need to purchase a US package …leaving tomorrow Sept 15 and crossing the border by Noon , how do I do this now ??