cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Retraité / Retired

RE: Payment Voucher Retailers

As promised, we’re working hard to make sure the list of retailers who sell our Payment Vouchers is as accurate as possible.  Because it takes time to make sure all of our retailers are up and running,  we have created a two layered map to help you find a retailer near you.

Click here to find the payment voucher retailer location near you.

1) The pins in green are our confirmed locations.  All of these locations carry Public Mobile Payment Vouchers.
2) The pins in red are all of our unconfirmed locations.  As these have not all been confirmed, you may need to check the availability of our Payment Vouchers before visiting the location near you. 


We will do our best to update our map of confirmed locations regularly.

Also, we want to hear from you.  Let us know about your experience purchasing our Payment Vouchers – good or bad – so we can continue to make things better.


Accepted Solutions
Highlighted
Good Citizen / Bon Citoyen

Re: RE: Payment Voucher Retailers

Thank you, @Jeremy_M.  Sorry for my delayed response (surgery, then recovery >.< ).  I see from the updated list that there is a vendor that is roughly 5 minutes away from me, which is good news.  Enjoy your day, and thank you again for updating the list.

View solution in original post


All Replies
Highlighted
Legend

Re: RE: Payment Voucher Retailers

Hello,

How about adding to the above post that, if a customer texts one's postal code to 5130, a list of vendors, selling PM vouchers, will be returned?

Based on the postal code, the vendors will be relatively close to the customer.
Highlighted
Deputy Mayor / Adjoint au Maire

Re: RE: Payment Voucher Retailers

^ Just curious how you came up with the short code of 5130?
Highlighted
Legend

Re: RE: Payment Voucher Retailers

Hi chuk,

A number of months ago, PM was soliciting short codes with the understanding that they MIGHT be offered.

At about the same time, PM published several pages of voucher vendors throughout Ontario and Quebec. Upon reviewing the addresses of the supposed vendors, many in the community stated that certain addresses did not exist, or were the addresses of apartment buildings, not businesses.

Considering that the list of vendors was incorrect in many instances, and the Google map of red and green vendors had just been released, PM posted that texting 5130 with one's postal code would result in a list of nearby vendors being returned.
Highlighted
Legend

Re: RE: Payment Voucher Retailers

Hello chuk,

I used PM's search engine; the company posted the code on January 5, 2015.
Highlighted
Deputy Mayor / Adjoint au Maire

Re: RE: Payment Voucher Retailers

^Thanks, I however tried  various Vancouver Postal Codes with a Space and without a space and I keep getting a message back that says Sorry, We are unable to match your postal code. Please Check and Resend or visit publicmobile.ca for a full list of locations. 

 

The reason for this could be because PM doesn't really officialy/unofficially have a well known presence or this could also be one of the BETA excuses that PM is being using for all the issues they are having. 

Highlighted
Good Citizen / Bon Citoyen

Re: RE: Payment Voucher Retailers

Okay... I have written to Public Mobile at least two times about a voucher location that quite literally no longer exists.  It was torn down last October, by the city, because it is being converted in to a subway station.  If I have to write one more time, to get this location taken off the list, I will be contacting the CCTS.  I wonder how many people have wasted their time traveling to this location, only to find an empty lot, under construction:

Name/Nom
Esso
Address/Adresse
1815 Eglinton Avenue W
City/Ville
Toronto
 
Please take it off the list, immediately.  Thank you.
 
I would also like to ask when Public Mobile is going to bother to add another voucher payment vendor in the area of this now defunct option.  When I got a Public Mobile phone, it was because I could walk a short distance to a PM store.  When you got rid of the stores, I was still able to walk to a voucher centre.  Now, if I want to pay by voucher, I have to bus it, because to walk to the closest centre, takes me over two hours to get there.  A waste of 4 hours of my day for a round trip walk.  It is ridiculous.
Highlighted
Retraité / Retired

Re: RE: Payment Voucher Retailers

Hi @BLD

 

I'm sorry we did not respond to your communication earlier, we will definitely address this with our support staff. I also understand your frustration with the voucher location that is now closed.

 

I did see that there might be another location that can be of assistance:

 

Esso

66 Trethewey Drive

Toronto, Ontario

 

Also, you can pay directly with your credit card or visa debit at any time through your Self Serve account. More information can be found here: http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/All-about-Payments/ta-p/22171

 

Thanks,

 

Jeremy

Highlighted
Good Citizen / Bon Citoyen

Re: RE: Payment Voucher Retailers

Thank you for your reply, and I hope that the inactive voucher vendor does get removed in the immediate future.

 

The Trethewey location that you suggested for me is the one I noted in my post that takes me two hours walk to get to.  It is unfortunate that Public Mobile can't provide a payment voucher vendor in this area, especially since every other major cell phone provider is represented here.

Highlighted
Legend

Re: RE: Payment Voucher Retailers

Hi @BLD,

In the future before going to what is supposed to be a vendor of PM vouchers, why not call the location to see if it exists, and if it has vouchers?
Need Help? Let's chat.