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Mayor / Maire

Re: [KNOWN ISSUE] Longer than normal wait times for self serve



This is an old thread.

The free gifts were available until three months ago (Dec 25, 2019). They're gone now.


I think PM decided to require customer action on this offer for a few reasons: 1) they received some complaints about their previous "forced" freebie which they didn't want to repeat, 2) they wanted to determine how much feedback their Community announcements generate, and 3) they wanted to load-test their Self-Serve portal to determine priorities for upgrade.

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