03-13-2019 09:30 AM - edited 04-23-2019 09:01 AM
Update as of April 23, 2019: This plan is now expired.
Hey Community,
Starting March 13, 2019, the $30 for 500 MB Data at 3G speed plan will now be available for $25 per 30 days - for full plan details, check it out below:
Plan details:
How to Get This Offer:
New customers |
Current customers |
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To learn more about Public Mobile, click here.
-Public Mobile Community Team
FAQ
Question |
Answer |
I’m already on the $30 500 MB 3G Data plan with Unlimited Talk & Text. Do I need to do anything to get my rate plan to $25/month? |
The plan price will not update automatically. To take advantage of the new price, you will need to follow the instructions outlined above in “How to get this offer” and read the “Current customer” section. |
I chose to switch to the $30 500 MB 3G Data plan with Unlimited Talk & Text on my next renewal date. Will my plan’s price automatically change? |
If you had requested to change your plan before this new pricing was announced, you will continue to pay $30 per 30 days. The plan price will not update automatically. To take advantage of the new price, you will need to follow the instructions outlined above in “How to get this offer” and read the “Current customer” section. |
Will I keep the same plan forever? Will my plan change? |
Please refer to our Terms of Service for more information about our plans. |
03-29-2019 09:11 PM
@Vimalkumar wrote:Hi,
Its I regular 500mb data and 500mb data for life time or bonus 500mb data for only one month?
Vimal
Same answer as above....Data bonus applies as long as plan is kept active and autopay turned on.
03-29-2019 09:10 PM
Hi,
Its I regular 500mb data and 500mb data for life time or bonus 500mb data for only one month?
Vimal
03-29-2019 01:55 AM
@DvAbCanEh wrote:Am I right to assume that this offer of 500 Meg Auto Pay bonus continues each month for the life of plan. If so I wanna switch right now Yahoo!
Or is it a one month sign up insentive?
By the way I just got my grandson on this plan this evening and he loves it.
Alberta Sewer Rat
DvAbCanEh!
Data bonus applies as long as plan is kept active and autopay turned on.
03-29-2019 01:51 AM
As long as you sign up for autopay, you will get the extra +500 MB per month ongoing.
Of course, Public mobile does have the right to increase the price of plans in the future. No recent price increases though.
03-29-2019 01:51 AM - edited 03-29-2019 01:52 AM
@DvAbCanEh wrote:Am I right to assume that this offer of 500 Meg Auto Pay bonus continues each month for the life of plan. If so I wanna switch right now Yahoo!
Or is it a one month sign up insentive?
By the way I just got my grandson on this plan this evening and he loves it.
Alberta Sewer Rat
DvAbCanEh!
Yes. But the company always holds the right to change whatever they like.
Edit: And then there are people still on a famed "Fall 2016" plan.
The duration of the special price is not specified.
03-29-2019 01:47 AM
Am I right to assume that this offer of 500 Meg Auto Pay bonus continues each month for the life of plan. If so I wanna switch right now Yahoo!
Or is it a one month sign up insentive?
By the way I just got my grandson on this plan this evening and he loves it.
Alberta Sewer Rat
DvAbCanEh!
03-28-2019 11:35 PM
Wow! Thank you so much for posting this! It's the perfect plan for me, I've switched to it already. Thank you again!
03-27-2019 01:06 PM
@MagFhinn wrote:Anyone know how long the offer is available until? This plan is perfect for my parents, I ordered the sim cards for them yesterday, hoping it doesnt expire before the SIM cards get here and I can get them setup.
Cheers!
No expiry date has been set for this offer.
03-27-2019 01:00 PM
Anyone know how long the offer is available until? This plan is perfect for my parents, I ordered the sim cards for them yesterday, hoping it doesnt expire before the SIM cards get here and I can get them setup.
Cheers!
03-27-2019 12:16 PM
Thank you very much
03-27-2019 12:04 PM
03-27-2019 11:56 AM
Thank you for your help
03-27-2019 11:54 AM
Hi i'm on a $33 a month plan. Am I still going to get loyalty points?
03-27-2019 11:52 AM
03-27-2019 11:51 AM
03-27-2019 11:46 AM
@Pizzaeh You forgot to mention he should also get a $1 refer-a-friend reward from his son.
03-27-2019 11:45 AM
Hi i'm a lagacy customer since 2013 if I switch to this special offer $25 a month am I going to get my loyalty points?
03-27-2019 11:40 AM
@zigkiss wrote:I signed up about a week ago, activated at home using a referal number and I also activated a phone for my son using my phone number for a referal and I haven't got either $25 credit showing up?
HI @zigkiss, I answered your question in another thread, but the details here are slightly different, so I'll try answering it here too.
If you activated your line a week ago, online using a referral (not your son's account) you should receive a $25 referral credit and the person that referred you would receive a $25 referral credit. Then if you activated your son's account, using your number for the referral, you would receive another $25 credit, while your son's account would receive a $25 referral credit. If that is both activations occurred, then your account should end up with $50 in referral credits and your son's account should end up with a $25 referral credit.
You can contact the mods by sending them a private message your account balance is incorrect.
03-27-2019 11:20 AM
@zigkiss Hey same thing happened to me, contact and mod and they'll manually apply the credits for you!
03-27-2019 10:53 AM - edited 03-27-2019 10:58 AM
I signed up about a week ago, activated at home using a referal number and I also activated a phone for my son using my phone number for a referal and I haven't got either $25 credit showing up?
03-26-2019 11:05 PM
@srlawren wrote:
@Anonymous wrote:If you activated online in a store using their wifi then it's likely that your activation looked like an in store activation.
@Anonymous FYI there is a activation separate portal that retailers use, so just using a retailer's WiFi shouldn't make it look to PM as if it was a retail activation. That said, the second part of your post is sadly true.
The theory that I'm going on is that the store has a fixed ip that the provider uses to know that an activation came from a store. I would assume that the store wifi would go out the same ip.
It only comes from the many people that have said that they activated "online" in the store from being told by the clerk that it was same activation as online. Lies? Probably. Possibility? Yes.
I obviously don't know what actually goes on behind the scenes technically.
Of course I could be wrong 🙂
03-26-2019 10:36 PM
You must have activated it in-store. If you activate it online yourself with a referral you should get $25
03-26-2019 08:20 PM
@Anonymous wrote:If you activated online in a store using their wifi then it's likely that your activation looked like an in store activation.
@Anonymous FYI there is a activation separate portal that retailers use, so just using a retailer's WiFi shouldn't make it look to PM as if it was a retail activation. That said, the second part of your post is sadly true.
03-26-2019 06:46 PM
@Bonniebones wrote:Hi I signed and activated my account online how come I only got $10 credit?
If you activated in a store then you get the standard $10 credit. If you activated online in a store using their wifi then it's likely that your activation looked like an in store activation.
Stores have been known to lie, cheat and steal to get the activation. If they told you you would get the $25 promo credit by activating in store then they lied to you. If they said their activation system is just like the online system then they lied to you.
03-26-2019 06:00 PM
@Bonniebones wrote:Hi I signed and activated my account online how come I only got $10 credit?
Online ..in a store? Or at home?
03-26-2019 05:59 PM
Hi I signed and activated my account online how come I only got $10 credit?
03-26-2019 01:35 PM
And keep the SIM. Even better if you have the original card and if it's tri-SIM.
A Freedom SIM (active or not) is a known workaround for some Android 8.1 phones. You could save the day if you meet up with a fellow customer trying to get their data working.
03-26-2019 01:21 PM
@mahenz24 wrote:Hi,
I have sim from freedom can i use the number here in prublic or do i have to buy a sim from publicmobile. Cheers
You can port your number from Freedom to Public Mobile. Yes, you need to buy a Public Mobile SIM card.
03-26-2019 01:20 PM
@mahenz24 you would need to purchase a public mobile sim card and activate it online. Then port your existing number from freedom to public mobile using self serve by clicking on change number in your overview tab .
03-26-2019 01:20 PM - edited 03-26-2019 01:21 PM
@mahenz24 wrote:Hi,
I have sim from freedom can i use the number here in prublic or do i have to buy a sim from publicmobile. Cheers
You can transfer the phone number but would still need to purchase a Public Mobile sim card.