05-08-2017 05:23 PM - edited 05-08-2017 05:24 PM
This means that on May 9th from 3:00 AM to 7:00 AM ET, you won't be able to do the following:
Everything else should be working without any issues.
Thank you,
Shazia
05-16-2017 04:21 PM
awww @srlawren 🙂 thank you for your feedback! I'm glad you like it!!
05-16-2017 03:55 PM
@Shazia_K I like how the entire solution post is now outlined in green when a thread has a solution. It now stands out much better than it has since the community redesign launch. Kudos!
05-09-2017 03:56 PM
@SD08, @zhadj030 "maintenance" is a very broad catch-all term. There may not always be visible changes. This might be entirely behind-the-scenes things like installing OS updates that require a bit of downtime for a reboot, and/or doing some database purging/archiving/reindexing/etc, and/or various other tasks that may not be visible to end users. As PM don't generally tell us what these maintenance periods are addressing, we can only speculate though.
05-09-2017 10:50 AM
05-09-2017 10:08 AM
I don't see any changes either. But then, I was able to access the community around 5am EST, right in the middle of the scheduled maintenance. Maybe they didn't even do the maintenance?
05-09-2017 09:31 AM
05-09-2017 09:12 AM
Ok so has anyone noticed changes? Just got on and haven't looked but just seeing what/if anybody has noticed anything.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
05-09-2017 12:14 AM
@SD08 wrote:It happens starting in 3 hours, actually.
Of course I had double time zoned it lol. New the Pacific time and still did the 3 hour differential LOL
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
05-09-2017 12:08 AM - edited 05-09-2017 12:09 AM
05-09-2017 12:05 AM - edited 05-09-2017 12:06 AM
@ShawnC13 wrote:
@ShawnC13 wrote:@jmagoo, we won't know until the morning and only 33 minutes until the site goes offline for a bit
I was preparing myself for this to happen tonight and it doesn't go until tomorrow night
About 3 hrs it will go under maintenace as its eastern time.
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05-09-2017 12:04 AM
It happens starting in 3 hours, actually.
05-09-2017 12:04 AM - edited 05-09-2017 12:06 AM
05-09-2017 12:02 AM
@ShawnC13 wrote:@jmagoo, we won't know until the morning and only 33 minutes until the site goes offline for a bit
I was preparing myself for this to happen tonight and it doesn't go until tomorrow night
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
05-08-2017 11:59 PM
@SD08, totally agree. I know when I first got on here it was during the fall promo and there were so many posts it was quite a pace here and hooked me right away. Since it has slowed down I find myself wishing it was busier again lol. I am sure the MODS and PM don't want that because it was all issues that were needing support with all the new additions to Public Mobile.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
05-08-2017 11:54 PM
@Samianauman wrote:
@Vickel
Good 1 we all desperate to get back on community I guess lol hunger to provide help to other ops
This place can be addictive. Maybe we're the ones who actually need help.
05-08-2017 11:46 PM
05-08-2017 11:44 PM
Thanks for heads up
Looks like most of the guys can get a full night's sleep
05-08-2017 11:35 PM
05-08-2017 11:28 PM
05-08-2017 11:00 PM
i wonder what the community maintenance does, if it's background stuff or upfront changes.
05-08-2017 10:57 PM
@jmagoo wrote:Thanks for the heads up, just wondering how many times a month this happens?
The community site going down for maintenance rarely happens, actually. This is the first time since maybe January that they had visible maintenance, I think, and that time they made the changes without even taking the site offline. It's the self-serve site that goes offline more often.
05-08-2017 10:54 PM
@jmagoo wrote:Thanks for the heads up, just wondering how many times a month this happens?
Community Maintenance i think for the first time. Usually, System Maintenance that happens more often.
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If you need to contact PM Customer Support Agent, send a Private Message.
05-08-2017 10:51 PM
Thanks for the heads up, just wondering how many times a month this happens?
05-08-2017 09:59 PM
@NDesai wrote:
@Samianauman wrote:
No access for real?
Community that's my only activity while at work and even after work lol 3 am to 7 am that's like 4 quality hours without community work sounds like a big lossThat's AM so at midnight usually @SD08, myself and few others are around.
Yep, we're the night crew and that's our graveyard shift.
05-08-2017 08:51 PM
I hope they update the forum itself. I find this forum format one of the worst.
05-08-2017 08:22 PM
@Samianauman wrote:
@will13am
I guess so since have no option left but will try around these hours and will update you if I can get access to forum lol
@Samianauman, no rest for the weary.
05-08-2017 08:05 PM
Good to know, nomore blank space plz ~ ^_^
05-08-2017 06:29 PM
05-08-2017 06:27 PM
@Samianauman wrote:
No access for real?
Community that's my only activity while at work and even after work lol 3 am to 7 am that's like 4 quality hours without community work sounds like a big loss
@Samianauman, you can have a good sleep that night.
05-08-2017 05:51 PM