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Hi, I decided to change my plan last week and opted to have it change on my renewal date; which was yesterday. I logged in this morning and my plan hasn't changed and I have been charged my regular rate for my regular plan. How do I have this address...

Hi, please forgive the long post. My old Samsung S7 finally crossed the rainbow bridge and a friend of mine gave me her old one. I inserted the sim card; I am a customer of public mobile and have been for almost 3 years. Anyways, when i turned the ce...