Unfortunately they are not letting me open another ticket and saying this: "The IMEI can't be changed for our website. Please change to a compatible device or please try to switch to Koodo/TELUS if your device is compatible with themBest regards,Mari...
Unfortunately they are holding their ground and telling me that I cannot open another ticket with the same problem. It is a brand new iPhone and IMEI is not in the database. I do not know if it could be due to my postal code in Newfoundland.
