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Ticket has been logged. 

The provider has submitted the request approx 40 mins ago. I am waiting for Public to release the number.

I have tried all of these things. I do not want Public fixed. I just need it manually done. 

it is active and in good standing. The problem is something is messed up with the esim and I have no access to the network. I cannot receive or send texts or calls. I cannot receive the text from Public so that I can go back to Virgin, so I need them...