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mtlyoung

Hello everyone,I recently joined Public Mobile.There seem to be some contradictions between the plan summary I saw before signing up and the official terms and conditions.My plan is the 100GB Canada-US-Mexico data plan, and because of these discrepan...

mtlyoung

My iPhone 16E can’t activate my publicmobile eSIM upon first setup.went and sent the QR code email. Scanned it and phone prompts can’t activate eSIM everytime

mtlyoung

I finally got reimbursed by PM! My case was super simple, but it got dragged out because the first agent didn't really read my messages or get the point. The eSIM QR code they sent for reactivation didn't work at all. The only real fix was to get a n...

mtlyoung

Hello,I ended up with these issues with a newly purchased eSIM, which should not have occurred since I just joined PM today. I am not sure if your agent "Leonardo" actually exists or if all CS agents go by the name "Leonardo," but your agent shared i...

mtlyoung

Thank you, but I’m not sure if they reimburse this amount because the CS agent already mentioned that they only reimburse after at least 15 days. It’s not the case for me, but I did purchase it. Thank you for your help!

mtlyoung

Yes, I paid finally because I couldn’t get assistance from the customer service agent. There was an extra charge for the eSIM for a new activation, which was very disappointing. However, I appreciate your support and help!

mtlyoung

Thank you, Your agent, Leonardo, gave the same answer without thoroughly reading my message. I am very disappointed with his carelessness. PM have to reimburse of this extra paid to eSIM.

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About CA-US-MX plan with 100GB

eSIM activation

Re: eSIM activation

Re: eSIM activation

Re: eSIM activation

Re: eSIM activation

Re: eSIM activation