Hi sorry to hear that happened with with few times I usually do it on laptop or any other phone with the same card but unfortunately you will have to choose the plan one more time
hi sorry to hear that you can also just call 611 and put your credit info over there and also buy any other add ons as your plan might have laready expired so might have to buy an other plan but fortunatly you can do that by just dialing 611 then fo...
we cant activate the same sim card again. so try using a different credit card to pay teh bill as your account must be already created or call your credit card company and try doing the transaction one more time. if not you can go to the same store ...