@sprocket very good question!!! To put the name just to write @ first and the name of the users who have written will appear..... @sprocket.... your @ need to be separate to the others letters...and for the message you can do the control c for copy a...
It's probably a case for the moderator...https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437@WestCoastMatt explain what happened to them and they will help you through this...