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Thanks I greatly appreciate it! :smileyvery-happy 

Thanks so much. I hope they can fix it. If I will buy one. Might do it anyway. Lol 

I did put my number incorrect 10 times!! So I will have to get a new card?? Please don't tell me that?! 

Cappaj i did call my other other provider at bell and they unlocked my imei for me. Jen I inserted my new sim into my phone and it worked. Last night I went into my setting on MTV phone, then click on the phone icon and when I scrolled to the bottom,...

It is saying,            PUK LOCKED your SIM cannot be accessed. Please call your carrier to obtain you PUK code.  That is what its saying