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LNH · 08-16-2022

when ever i go to log into my account, i get a page that says: oops, page is down or unavailable... this has been for the last hour and i have tried 3 different web browsers.... i need to log in to make a payment as my account is due tomorrow and the...

LNH · 11-27-2021

I am trying to get help to change an email address for an account and was getting help from an agent with a ticket and a code was supposed to have been sent but not received and now they are not responding to my requests to re-send the a code or any ...

LNH · 09-05-2018

If I purchase one of the plans for my daughter right now, can I move that exact same plan a new SIM in 9 months (when my contract with Telus ends?) I'd like to take advantage of the great plans right now, but it's more then my daughter needs, and I'v...

LNH · 08-18-2022

thank you

LNH · 08-16-2022

I have now just reset my password in an attempt to fix it, and when I go to log in I get: system error, please try againargh!

LNH · 11-29-2021

it is now resolved

LNH · 11-28-2021

So I resubmitted the ticket last night, someone finally helped me out, and then some random CSA jumps in line to help and resets the password and now I’m locked out again. Who knows when I’ll get back in. This has been one of the most frustrating exp...

LNH · 11-27-2021

seriously? 24hrs? I replied within a few minutes, and then re-sent a message a few more times, and nothing. Is this a normal timeframe? I guess we definitely get what we pay for. Thanks

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trouble logging in to my account

CS agent has stopped responding to my PM's

moving a plan from one phone/sim to another?

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