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Hello, I just help my friend with this situation My friend activated account on October 1st and transfer her old number to public, she received the message from old account and replied with Y, everything went fine but now that number is seem off caus...

Maybe you guys didnt understand the question much, but here more clarify, he and I we both reset the phone, now we can't use esim because its deleted and the app also deleted so now the question is how you access the app first to buy esim? Thank you