Good Afternoon,
I have PoA for my daughter's account. Phone number ********. The phone has been destroyed so I need to do an Esim reassignment to another phone
I would like to make a payment on my daughter's account. Her payment is late, she is unavailable so asked me to help her. I do not have access to her My account so cannot go in to do it that way.
I dont have the account number. I have the power of attorney which is legally the same as being the account holder. I just need to speak with someone who can make a decision
She cant remember her email pw as everything was saved to her phone. I cant change the email password because it sends the 6 digit verification code to her phone number, which is unavailable because her phone was destroyed. Im just trying to swap the...
I haven't been able to log into her account. I have been trying to do this for a while. She signed the POA docs giving me authorization for her account to make any and all changes but I cannot access the account
