if the phone was used on PM network before, you can ask PM for help by messaging:https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437earliest reply would be tomorrow. when you ask for help, include the exact text ask...
hi @Stan_57 , "incognito mode" is a setting for the Chrome web browser which doesn't keep records of website visits. (For the Firefox web browser, it's called "Private browsing".) Using this setting might help you log into your wife's account. Your w...
@Phil_Adelphus yes, but we were noting that this is happening on a 3G 250mb plan.@smurfit we were discussing data add-ons being incompatible, not minutes... on the My Account overview, in the Subscription Usage box, click "Usage Breakdown"... your ...
Hi @Yummy , to clarify, these previous data add-on gifts really have become restricted on certain plans, in this case an old 3G $15 plan. They are greyed-out and labelled as "Incompatible data add-ons". So not "lost", but unusable. Even though histor...
