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Outgoing call is OK and all Text Message is working as well. when someone dialing my phone number, there is no dialing sound, just a silence. Thanks

Hi there; I used my friend (his phone: xxxxxxxxxxxxxxxxx and code: xxxxxxxxxxxxxxxxx)  referral link to created and activated my account  and subscription two weeks ago, but have not received $10 credit. Do you think you can check it out ?thanks, min...