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DonnaD16

I've been with Public Mobile 4 or 5 years now after moving from Koodo. I've had a few issues but they were always resolved usually by myself. First issue was that calls were constantly being dropped. I changed phones and Admin (or the Tech people ...

DonnaD16 · 10-01-2024

DonnaD16 · 05-16-2024

I joined Public Mobile a few years ago because of the pricing. I knew of the rewards program was coming but the info on it was very vague. I was shocked today to see that my monthly charge has gone up to $25+tax and I have a whole 5 points. I'm very ...

DonnaD16 · 05-11-2024

I have been trying for over 30 minutes to find my account number. It comes up under my profile (or however I eventually found it) but only the last 4 digits came up. I am very frustrated with this company as calls keep dropping and I am considering...

DonnaD16

Thank you for your comments and advice. I realize koodo is also Telus but one step above Publuc Mobile. For an extra $1-2 per month, I feels it's a better fit for me. I had Koodo in the past with no issues and only switched to Public for the price. ...

DonnaD16

As I did not receive an explanation of why this happened and I cannot take the chance of it happening again, I've decided to switch my account back to Koodo. Being not too tech savvy and living alone, my phone is too important to me to wait for a so...

DonnaD16

Didn't find a reason that this happened in the first place and can't take the chance of it happening again. Not having any kind of support other than

DonnaD16

Also, why would it not show in my call log with her number calling me and no "missed calls"?

DonnaD16

Yes it ends in 4001 but I called my voicemail and there are no messages.

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Not receiving calls?

Why are calls consistently dropping? Usually happens after be9ng on phone for minimum of 30 mins

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