I used My Rewards points (25) for a US roaming (talk, text, 5Gb, 30 days) but it did not load to my account. My point total decreased by 25 but I don’t have the add-on plan. Now what?
I put PM SIM card from old iPhone 8 to newly setup iPhone 13. Can’t complete a phone call because PM thinks / says I don’t have available minutes, which is not the case. I have a paid up monthly plan of 15Gb and ULCW calling (unlimited Canada wide ...
Thank you. I did not receive an email notification. I learned that I needed to select ‘subscriptions’ rather than ‘recent activity’ to see the add-on. When I did that I saw the add-on.