It took 3 days for a CS agent to respond to a inquiry of mine thank god I wasnt getting hacked at the time. This is the service they are providing while now charging me an extra 150% a month. Thanks again PM for giving me more of a reason to leave.
Thank you for the response, and yes I was wondering because my anniversary date is March so that would just give me even more of incentive to look elsewhere if I have to now wait that long.
When we get forced to switch to public points, do we get the 5 welcome points? Also do we get the 10 loyalty points right away or de we have to wait a full year?
I understand PM's loophole of converting rewards to points. EXCEPT they are taking away autopay completely. None of the other old rewards (loyal, referrals etc) had anything to do with agreeing to taking money straight out of my account in exchange f...