So if I follow the math correctly ... on a $40 month plan with $2 auto, $5 loyalty, I'm getting $2 worth of points every month (2 pts), 10 points every year for loyalty. So end of the year I can save $30 (34 pts) versus the old system of $84. Yay...
I made a suggestion they email customers individually about this change and you link a post to the website message - that I only know about - because I came here because of a confusing text message? Do you work for PB or are you just a positivity abo...
Can I make a suggestion? Maybe send out an email telling people on the old rewards system the upcoming change? I'm here after being forced to find out what the heck is going on because I just randomly received my "special bonus" text message.